Mobile Banking + Mobile Deposit*

Download our free bankESB Mobile Banking app to access your accounts on the go, 24/7. You can access them even faster by logging in with secure Biometric ID! Then, use Mobile Deposit to deposit checks securely using the camera on your mobile device.

Download on the App Store

Get it on Google Play™

*Your internet-enabled mobile device, with data plan required. Applicable data charges from your mobile carrier may apply. bankESB recommends that you subscribe to an unlimited data plan before using Mobile Banking services.

FEATURES

  • Check your balances
  • Transfer funds between internal and external accounts
  • Pay bills
  • Deposit checks
  • Use Card Manager to manage your debit card
  • Manage account alerts
  • Send travel notifications
  • Check your account balances and see the most recent transactions without signing in. Just activate the Balances feature in the app.
  • Biometric ID
  • Send and receive money with Zelle®
  • Turn debit card on or off

*Depending on your mobile service provider, you may be charged access rates. Web access is needed for Mobile Banking. Your provider may charge additional fees. Check your service provider for specific fees and charges for mobile internet access.

HOW TO ENROLL

If you are a bankESB Online Banking customer, download the bankESB Mobile Banking app and simply use your current Online Banking user ID and password to log in.

Not a bankESB Online Banking customer? Enroll today to begin using the bankESB Mobile Banking app.

SUPPORT

View the bankESBMobile FAQs for more information.

Need more help? Contact our Customer Care team or call us at 855.527.4111.

Mobile Payments

Pay with a single touch. Add your bankESB debit or credit card to Apple Pay®, Google Pay™, or Samsung Pay™ to make purchases in-store, in-app, or online.

You can also use Zelle® to send money using your Mobile Banking app or Online Banking account. Learn more about Zelle or visit the Zelle FAQs.

Once your bankESB debit card or credit card has been added to your mobile wallet app and verified on your device, you’re ready to start making purchases. Your actual card number will never be stored on your device, and a virtual token will be used to transmit payments so that your card number and identity will remain private during every transaction.

Apple Pay and the App Store are registered trademarks of Apple Inc. Google Pay™  and Google Play™ are trademarks of Google LLC.

Samsung Pay is a trademark of Samsung Electronics Co.

SUPPORT

View Apple Pay®, Google Pay™ or Samsung Pay™ FAQs for more information.

Need more help? >Contact our Customer Care team or call us at 855.527.4111.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries.

Google Pay™ is a trademark of Google LLC.

Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.

Card Manager

Card Manager helps you control your cards through your mobile device, making it easy to set alerts and manage your finances on the go. It’s convenient, safe, and free!

BENEFITS

  • Security and Fraud Protection – Stay informed of potential fraud. Set and receive real-time alerts* for attempted and declined transactions, when your card is used, or when transactions exceed set control.
  • Travel Notifications – Set travel notifications before you head out of town without having to alert the bank, so your debit card works wherever you go.
  • Transaction Controls** – Establish transaction controls for dollar amount limits, merchant categories, and geographic locations–all with the toggle of a button.

 

*Delayed post transactions may not trigger an alert or control until the final transaction is posted.
**Certain functionality within the app and the Services may not be available for all transactions. Controls and alerts based on the location of the mobile device where the app is installed or the location of the merchant where the card is being attempted for use may not apply appropriately to card-not-present transactions or transactions where the actual location of the merchant differs from the merchant’s registered address. Travel Controls: Travel notifications do not override card alerts and geographical transaction controls set by you. If you’re planning to travel to regions you have restricted, you will need to modify your restrictions within the Card Manager app. Please note, your bankESB debit card will also not work in areas the bank has restricted. Card Manager restrictions will not override restrictions that are in place by the bank. The bank’s restrictions override the restrictions you enable within the Card Manager application. Enabling/Disabling restrictions within Card Manager does not supersede existing fraud and security checks performed by the bank. 

GET STARTED

Getting started with Card Manager is easy!

Once you are signed into your Mobile Banking account, use the slide out menu located on the top left to access the menu.

  1. Click on Card Manager
  2. Click on the button to download the app from The App Store® or get it on Google Play™

Need assistance? Contact our Customer Care team or call us at 855.527.4111.

FAQs

Click here to view Card Manager FAQs.

Your internet-enabled mobile device, with data plan required. Applicable data charges from your mobile carrier may apply. bankESB recommends that you subscribe to an unlimited data plan before using Mobile Banking services.

Biometric ID

Access your accounts faster with Biometric ID. Fingerprint and face login are a faster, more convenient way to log into the bankESB Mobile Banking app. And because no two fingerprints or faces are alike, it’s one of the most secure ways to access your app.

HOW TO ENABLE BIOMETRIC ID

  1. Make sure you have registered your face or fingerprint biometrics in your iPhone/Android Settings.
  2. Log in to the bankESB Mobile Banking app using your User ID and Password.
  3. Enable Biometric ID from the Service Center > Biometric ID Enrollment.
  4. Name your device and re-enter your User ID and Password to complete enrollment.

SECURITY INFORMATION

When you enable Biometric ID, any fingerprint or face stored on your device – now or in the future – can be used to log into the bankESB Mobile Banking app. You should only enable Biometric ID if you’re the only person who has registered fingerprints or face on your device.

More information about keeping your device and security details safe and secure are available in the “Security” section of the mobile banking app’s Terms and Conditions. You can find these in the app menu.

Data rate charges from your service provider may apply. bankESB is not responsible for these charges. iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

SUPPORT

View Biometric ID FAQs for more information.

Need more help? Contact our Customer Care team or call us at 855.527.4111.

Online Banking & Bill Pay

Access your accounts 24/7 with Online Banking. Once you’re logged in, choose “Pay My Bills” and click on “Sign Up for Payments” to start paying bills online, too.

ONLINE BANKING

  • Check your balances and transaction history
  • Transfer funds between internal and external accounts
  • Open an account
  • Sign up for and view eStatements as well as loan and tax documents
  • See check images
  • Stop payment on a check
  • Use Web Connect or Direct Connect for Quicken®
  • Order checks
  • Manage account alerts
  • Send travel notifications
  • Update your contact information

ONLINE BILL PAY

  • Pay bills online to virtually anyone
  • Choose the date you want your payment to arrive
  • Schedule recurring payments
  • See your payment history
  • Set up eBills for participating merchants
  • Feel secure with our 2-5 business day bill payment guarantee!

SUPPORT

View Online Banking FAQs for more information.

Need more help? Contact our Customer Care team or call us at 855.527.4111.

Balances

Check your account balances without signing into the bankESB Mobile Banking app. It’s simple to set up. Just use your app to activate this feature.

HOW TO GET STARTED

  1. Sign into your account using the bankESB Mobile Banking app on your device
  2. Click on your profile and then select “Service Center”
  3. In the Service Center menu, select “Manage Balances”
  4. Read and accept the disclosure
  5. Give your device a name and select which accounts you wish to enable for Balances on your device. (Balances must be enabled on each individual device, so if you wish to use this feature on multiple devices, each device must be registered.)
  6. The next time you open the app, click on the Balances icon to view your account balances

When the Balances feature is enabled, anyone who has access to your device can view the balances and transactions displayed. To prevent unauthorized viewing of your account balances, we recommend that you enable a device screen pin/password lock. To disable this feature, simply log into your account and go into the Manage Balances screen on your device (or via the desktop site) and disable (or remove) your mobile device.

SUPPORT

Need more help setting up Balances? Contact our Customer Care team or call us at 855.527.4111.

eStatements

Go green! Access your monthly account statements online through bankESB Online Banking and eliminate monthly paper statements in the mail. Instead, each month an email will notify you when your statement is available. You will also be able to view 18 months of previous account statements and have access to loan and tax documents, too.

HOW TO ENROLL

Log into your existing Online Banking account. Select the account that you would like to enroll and click the eStatements link. Navigate to the “Statement Delivery Preferences” section, click and review the Electronic Statement Agreement, and enter the Disclosure Acceptance Code located at the end of the agreement in the corresponding field on the screen to accept the disclosure. Once accepted, you can choose which accounts will receive eStatements by selecting Electronic or Paper from the “Enrollment Preference” drop downs located next to each account. Click the “Accept & Update Preferences” button to confirm your delivery preferences.

SUPPORT

View eStatement FAQs for more information.

Need more help? Contact our Customer Care team or call us at 855.527.4111.