bankESB is committed to providing you with the most advanced fraud protection solutions available. Due to an increase of fraudulent debit card activity, we have implemented the following international restrictions:
Debit/ATM Card Restricted Areas: Algeria, United Republic of Cameroon, Egypt, Ivory Coast (Cote D'Ivoire), Jordan, Mozambique, Senegal, Zimbabwe, Angola, Benin, Morocco, Nigeria, South Africa, United Republic of Tanzania, Libya, Cuba, Iran, Sudan, North Korea, Azerbaijan, Cyprus, India, Malaysia, Philippines, Romania, Thailand, Turkey and Tunisia.
This list will be updated periodically with any new limitations, so please watch for advisories on our home page or call Customer Care at 855.527.4111 to obtain the most current restrictions.
If you believe your bankESB account has been compromised, please contact us so that we can take appropriate action. And remember, bankESB will NEVER call you asking for account or personal information. If you ever receive a phone call like this, do not give out your information and please notify us right away.
Helpful Hint: Going on vacation? Be sure to notify us so our Fraud Prevention Service doesn’t turn off your debit card if they are unable to reach you by phone.