24 Hour Telephone Banking
bankESB's 24 Hour Account Telephone Banking line gives you immediate access to the account information you need, when you need it - 24 hours a day, 7 days a week! It saves you time, energy and best of all, it's FREE! Using any touch-tone phone, you can quickly and easily get:
- Deposit and Loan Account Information - checking, savings, money markets, CD's, IRAs, lines of credit, mortgage, and consumer loans.
- Account History - find out the last 6 checks paid, the last 6 ATM or debit transaction/transfers, and the last 6 deposits made.
- Transfer Funds - between two statement accounts
- Change your PIN
Dial 1-877-ESB-24HR (372-2447) and follow the simple instructions below:
Remember, at any time during your call you may speak with a Customer Service Representative during normal business hours by pressing zero.
Instructions on how to use the 24 Telephone Banking line:
- Have your account number(s) handy, which can be found on your bank statements, checks, passbooks or loan bills.
- Have your security PIN (Personal Identification Number) ready. You may choose any four numbers other than the last four digits of your social security number.
- FOR SECURITY REASONS, NEVER DISCLOSE YOUR PIN TO ANYONE WHETHER THEY ARE LISTED ON YOUR ACCOUNT OR NOT. If you forget your PIN, simply call 855-527-4111 and ask to speak to a Customer Service Representative for assistance.
When you use any touch-tone phone and dial 1-877-ESB-24HR (372-2447) you will be presented with the following main menu:
Updated Main Menu
- To access your account
- To hear current office hours
- To hear current rate information
- To report a lost or stolen card
- To transfer your call to a Customer Service Representative