Security Center

Your privacy and security are always on our mind at bankESB. We hope this Security Center will help you find valuable information and resources to help you protect your financial information.

ATM & Debit Card Restricted Countries. ATM and Debit card transactions will NOT be authorized for the following countries: India, Africa, Malaysia, Philippines, Romania, Thailand, Turkey, Balkans, Belarus, Burma, Ivory Coast, Cuba, Liberia, Democratic Republic of Congo, Iran, Iraq, North Korea, Sudan, Syria and Zimbabwe.

 

eBusiness Solutions: Fraud Prevention Best Practices

September 5, 2018


User ID and Password Guidelines

  • Create a “strong” password with at least 8 characters that includes a combination of mixed case letters, numbers, and special
  • Change your password
  • Never share username, password or token information with anyone, including third-party
  • Avoid using an automatic login feature that saves usernames and and passwords.

Fraud Prevention

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Hackers scam homebuyers out of millions — and it's getting worse

July 11, 2018

According to new data provided by the FBI, in fiscal year 2017, nearly $1 billion ($969 million) was "diverted or attempted to be diverted" from real estate purchase transactions, and wired to "criminally controlled" accounts.

Hacker Scam

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Concerned about the Equifax breach? Here's what you need to know.

September 14, 2017


Although bankESB is not responsible for this information breach, we feel strongly that all consumers should be educated about the details of the Equifax Credit Bureau breach.  The list of Frequently Asked Questions below were provided by Equifax.  Reading through them will help you to understand the details and options so that you can make an informed choice regarding any action that may be right for you.

Frequently Asked Questions

I’ve been hearing about the Equifax breach in the news. What happened?

Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

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Be Safe

If you believe your bankESB account has been compromised, please contact us so that we can take appropriate action.

  • bankESB will NEVER call you asking for account or personal information. If you ever receive a phone call like this, do not give out your information and please notify us right away.
  • To report a lost, stolen or compromised bankESB ATM or Debit Card during normal business hours, call our Customer Support Department at 855-527-4111 ext. 6000. After business hours, please call 1-800-264-5578 or if you are calling from outside the United States call collect 701-461-0621.
  • ATM & Debit Card Restricted Countries. ATM and Debit card transactions will NOT be authorized for the following countries: India, Africa, Malaysia, Philippines, Romania, Thailand, Turkey, Balkans, Belarus, Burma, Ivory Coast, Cuba, Liberia, Democratic Republic of Congo, Iran, Iraq, North Korea, Sudan, Syria and Zimbabwe.