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EASTHAMPTON, MASSACHUSETTS — bankESB recently announced the promotion of Tracey K. Howell to branch officer and Alicia Austin to assistant branch manager of its State Street, Belchertown, office.

Howell joined bankESB in 2007 as a part-time teller and since then has been promoted to senior teller, assistant branch manager, and now branch officer. She has more than 25 years of banking experience, having previously served as assistant branch manager of Charter One Bank. She studied marketing, economics, accounting, and management at the American Institute of Banking and volunteers at the Lathrop Home in Northampton. Howell and her family live in Belchertown.

Alicia Austin headshot

Austin joined bankESB in 2018 as a teller and was most recently a teller supervisor before being named assistant branch manager. She attended both UMass Amherst’s Stockbridge School of Agriculture as well as Holyoke Community College. Austin and her family live in Belchertown.


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